Who we are

This is the privacy statement of Zero Waste Scotland Limited in relation to its Litter and Fly Tipping Monitoring System.

How we use your personal information generally

This privacy statement explains how we collect and use personal information about you.

We collect, use and store: -

  • Identity data including your name, place of work, contact details and user name.
  • Data relating to your use of our Litter and Fly Tipping Monitoring System.
  • Any permissions and preferences you give us.

We use your data for: -

  • Providing you with access to our service and to run our business in an efficient and proper way.
  • Improving our service and products.

Our legal basis for using your information in the ways detailed above is in order to perform our contract with the organisation that authorised you to use our system and for the legitimate interest of Zero Waste Scotland in the operation of its business.

We will collect your data directly from you, from your employer or from online searches. 

We will only share your personal information with:

  • the Local Authority that employs you (or with whom you contract with or act as an agent for) in order to:
    • undertake administrative functions;
    • rectify and troubleshoot issues and faults with the system;
    • verify that you are authorised to access the system if you activate an account on the system independently of ZWS or the Local Authority; and
  • third parties that support us in delivering our services to you.

Using our website

Zero Waste Scotland LTD aims to ensure that individuals are aware that their data is being processed, and that they understand how the data is being used and how to exercise their rights.

To these ends, the company has a privacy statement, setting out how data relating to individuals is used by the company.

Applicable Data Protection Laws

Zero Waste Scotland Limited is committed to complying with all data protection laws that apply to the processing of personal information that we carry out.  

European Economic Area

The EU General Data Protection Regulation 2016/679 ("the GDPR") is a European Union data protection law. In the context of this privacy statement, the GDPR applies to the processing of personal information held on the servers of ZWS. All data will be held within the European Economic Area.

The individuals whose personal information is being processed have the following rights under the GDPR:

Individual Rights under the GDPR

Access to personal information – Individuals have the right to request a copy of the personal information about them that we hold. 

Correcting personal information – Individuals may ask us to correct any personal information about them that is inaccurate, incomplete or out of date.

Deletion of personal information – Individuals have the right to ask us to delete personal information about them where:

  • They consider that we no longer require the information for the purposes for which it was obtained
  • We are using that information with their consent and that consent has been withdrawn – see Withdrawing consent to using your information below
  • They have validly objected to our use of their personal information – see Objecting to how we may use personal information below
  • Our use of your personal information is contrary to law or our other legal obligations.

Objecting to how we may use personal information – Individuals have the right at any time to require us to stop using their personal information for direct marketing purposes.  In addition, where we use personal information of an individual to perform tasks carried out in the public interest then, if the individual asks us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.

Restricting how we may use personal information – in some cases, individuals may ask us to restrict how we use their personal information.  This right might apply, for example, where we are checking the accuracy of personal information that we hold or assessing the validity of any objection made by an individual to our use of their information.  The right might also apply where there is no longer a basis for using an individual's personal information but they don't want us to delete the data.  Where this right is validly exercised, we may only use the relevant personal information with the individual's consent, for legal claims or where there are other public interest grounds to do so.

Automated processing – if we use personal information on an automated basis to make decisions which significantly affect an individual, that individual has the right to ask that the decision be reviewed by an individual within our organisation to whom representations may be made concerning the decision or to contest it.  This right only applies where we use information with the individual's consent or as part of a contractual relationship with the individual.

Withdrawing consent to using personal information – Where we use personal information with individual consent the individual may withdraw that consent at any time and we will stop using that personal information for the purpose(s) for which consent was given

For queries as to whether the GDPR applies to the processing of your personal information or, if the GDPR does apply, and you wish to exercise any of these rights then please contact us - see Contact information and further advice below.

Changes to our privacy statement

We keep this privacy statement under regular review and will place any updates on this website.  Paper copies of the privacy statement may also be obtained. Contact Business Information on 01786 433930

This privacy statement was last updated on [24/02/2020].

Contact information and further advice

Business Information

Zero Waste Scotland

Forthside Way



01786 433 930


We seek to resolve directly all complaints about how we handle personal information but you also have the right to lodge a complaint with the UK Information Commissioner: -